Privacy Policy

We give a lot of importance to the protection of your data. We have established safety and confidential rules to ensure the best possible protection of your data. We do, however, need to collect certain information when you order. Please know that personal data is not collected without your prior consent.

These rules apply to all those involved with the company.

Website Privacy Notice
1. About us
This website is operated by 2play, a private company incorporated under the laws of Ireland and having its registered office at Pembroke House 28 - 32 Pembroke Street Upper Dublin D02 Ek84 Republic of Ireland (“2play, “we”, “us”, “our”).

The website www.2play.com and our mobile applications (“website”) lists various digital content, e.g. downloadable game titles and other downloadable content (“Content”). We sell on the website official keys, issued by the publisher and/or the developer of relevant Content (“Developer”), which allow the user to unlock, access and download the relevant Content from the Developer’s platform (“Code(s)”). We are not the Developer of the Content and we do not own or operate the Developer’s platform.

2. Who does this privacy notice apply to?
This privacy notice applies to individuals who access, browse and use our website. Its aim is to give you information on how we collect and process your personal data through your use of the website. We collect personal data when you access our website, register with us, contact us, send us feedback and product reviews, purchase Codes and other products via our website, post material to our website, request marketing updates and take part in promotions, surveys, affiliation or partnership programs via our website.

If you are an 2play partner this privacy notice applies to you like any other user of the website. However, we will also process certain personal data relating to you in order to perform our partnership agreement with you.

It is important that you read this privacy notice together with any other privacy notice or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are aware of how and why we are using your personal data.

3. Third party links
The website may include links to third party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third party websites and are not responsible for their privacy notices. When you leave our website, we encourage you to read the privacy notices of every website you visit. Please see our cookies policy for details of cookies and similar technologies served by third parties and how to control these.

For partners that wish to collaborate with us, we may use Youtube API Services to access and collect the number of subscribers you currently have on your Youtube channel. We will store that data for a period of 14 days. That information will not be shared to any external parties and will be used only internally by our marketing team. You can access Google Privacy Policy on http://www.google.com/policies/privacy

4. Types of personal data we process
“Personal data” means information about an individual from which that person can be identified. It does not include data where an individual’s identity has been removed (anonymous data).

Throughout this privacy notice we use the term "processing" to refer to all activities involving your personal data, including collecting, handling, storing, sharing, accessing, using, transferring, erasing and disposing of it.

The personal data we collect about you depends on the particular activities carried out through our website. For example, we collect different types of personal data depending on whether you create a user account, purchase Codes or only browse the website. Typically we collect and process the following kinds of personal data:

Identity and Contact Data includes your name, postal address, email address, date of birth and any personal data provided when contacting us and in the case of 2play partners, any personal data provided in the course of our partnership;
Financial Data includes information necessary for processing payments and fraud prevention, and in respect of 2play partners this includes all billing-related information. If you pay us by payment card this will include payment card numbers, cardholder name(s), security code numbers and expiry dates. For all payment types, we will process payment details received from your payment card issuer or the provider of your chosen method of payment;
Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us, and in the case of 2play partners this includes personal data relating to the administration, management and performance of our business relationship;
Technical Data may include internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access our website;
Usage Data includes information about how you use the website such as the services you view or search for, page response times, download errors, length of visits and page interaction information (such as scrolling, clicks and mouse-overs); and
Marketing and Communications Data includes your preferences in receiving marketing communications from us and your communication preferences.
We also collect, use and share aggregated data such as statistical or demographic data for various purposes. Aggregated data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect aggregated data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.

We do not collect any special categories of personal data about you (this is personal data that reveals racial or ethnic origin, political opinions, religious or philosophical beliefs or trade union membership; genetic data; biometric data for the purpose of uniquely identifying an individual or data concerning health or sexual orientation). Nor do we collect any information about criminal convictions and offences. Please do not provide on the website or in any communications with us any special categories of personal data and/or personal data relating to criminal convictions and offences relating to you; or any personal data concerning any other person.

Where we need to collect personal data by law, or under the terms of a contract we have with you (e.g. under our Terms of Sale, and you do not provide that personal data when requested, we may not be able to perform the contract we have or are trying to enter into with you. We will inform you at the time of collecting personal data from you whether you must provide the personal data to use the website or any of our services, and whether the provision of personal data requested by us is optional.

5. How your personal data is received
We may receive your personal data through various means including:

Direct interactions: You may give us your Identity and Contact Data, Profile Data, Financial Data and Transaction Data by creating and managing your user account, purchasing Codes, using IG Credits and gift cards, selecting preferences, providing product reviews, filling in website forms, sharing product details or by corresponding with us by post, phone, email, SMS, social media or otherwise. This includes personal data you provide when you enter a competition, promotion or survey, give us feedback or contact us.
Automated technologies or interactions: As you interact with our website, we collect Technical Data and Usage Data including details of your device, browsing actions and patterns, searches, sections viewed, traffic data, web logs and other communication data and the resources that you access. We collect this personal data by using cookies, tracking codes, server logs and other similar technologies. We may also receive Technical Data if you visit other websites using our cookies.
Third party sources: We may also receive personal data about you from third parties, as set out below:(a) Transaction Data from Developers, confirming the redemption of Codes you purchase from us.
(b) Technical Data from our analytics provider, Google Analytics.
(c) Identity and Contact Data, Financial Data and Transaction Data from providers of payment services such as PayPal, HiPay and Paysafecard.
(d) Identity and Contact Data, Profile Data, Financial Data and Transaction Data from Transactial Limited which is our Irish subsidiary company that provides various services in conjunction with the purchase and redemption of Codes including the processing of payments depending on the method of payment selected when purchasing Codes, customer services and technical support.
(e) Identity and Contact Data from publicly available sources such as a registrar of companies.
(f) Identity and Contact Data (your email address and name) when you login using the services of either Facebook or Google.